I was design lead to help bring a new streaming service from early concept to private beta on a tight timeline. This service allowed game publishers, studios, and developers to build out their own game streaming service, enabling players to play them directly from the cloud.

I led UX design for two major releases of T-Mobile’s scam protection platform: the original NameID app in 2018—an industry first among major U.S. carriers—and the full redesign and rebrand as Scam Shield in 2020. The product gave users direct control over scam blocking, caller ID, and number privacy in a native mobile experience.

I was asked to wipe the slate clean and redesign Visual Voicemail with a focus on meeting customer expectations in the era of always-on, always-connected, always-there cloud computing and unlimited high-speed data.

As Senior design lead for this prominent consumer calling and messaging app, I was responsible for end-to-end design, from early requirement conceptualization, to final production-ready asset delivery.